Collections Specialist
Job Description
Location: Great Neck, NY (On-site)
Salary: $60, 000 –$80, 000 + Bonus
We have partnered with a Fintech company delivering fast, flexible capital to small and medium-sized businesses. Their collections team is expanding —and they’re looking for a hands-on Collections Specialist who’s ready to take ownership of complex deals, work closely with leadership, and help shape a growing operation.
What You'll Do
•Manage a portfolio of delinquent accounts and work directly with business owners to negotiate payment plans, resolve disputes, and maintain positive relationships.
•Take owneership of more complex recoveries and develop strategies to improve overll collction rates.
•Analyze account histories to prioritize recovery efforts and implement tailored strategies that improve collection performance.
•Serve as the escalation point between front-line teams and management __ the "second voice"before senior leadership gets involved.
•Ensure full compliance with all applicable regulations (FDCPA, TCPA, etc.).
•Provide timely, accurate reporting on recovery progress and account status.
What We're Looking For
•1 + years of hands-on collections experience, ideally in small business, used auto, or consumer lending environments.
•Strong negotiation and communication skills with the ability to de-escalate and find solutions.
•Comfort working in a metrics-driven environment with clear performance targets.
•Proficiency in CRM or collections software and Excel.
• Spanish fluency highly preferred.
Why Join
- You'll be part of a team that believes in moving fast, taking ownership, and treating every client with respect. This is a chance to make a direct impact in a results-oriented environment with strong leadership support and room for advancement.
- Collaborative and upbeat culture where leadership rolls up their sleeves.
- Monthly town halls, shout-outs, and performance bonuses.
- Tight-knit team with genuine camraderie.
- Convenient Nassau county location - two blocks from Great Neck train station.
- Opportunity to grow as the company scales and take on senior strategy roles over time.
Meet Your Recruiter
Roy Evans
Managing Director
Roy Evans is a record setting recruiter noted for consistently excelling and for the innovative systems he has developed. A well know industry trainer has anointed Roy as being in the top 5% of all recruiters worldwide both in terms of production and skill level.
Roy uses “RoyLentless” effort, world-class technology and great process to attract professionals with the drive, discipline and motivation to deliver extraordinary results for his clients.
LinkedIn has crowned Roy as someone who could write a book on using LinkedIn as one of its top 1% in recruiter users. Roy is LinkedIn Certified and a charter member of the Association of Talent Acquisition Professionals.
In his spare time, Roy is a college football fan who enjoys fishing, fitness and spending time with his wife and two children.